About Us

About Us - FAQs

1. Is The Bradford Exchange a legitimate business?

   The Bradford Exchange is a legitimate company that has been in business for several decades. It is known for producing and selling collectables, fine jewellery, home decor, and unique gift items. Here are some details about its legitimacy:

   1. Longevity: The Bradford Exchange has a long history dating back to 1973. Over the years, it has gained recognition as a reputable company in the collectables and gifts industry.
   2. Licensing: The Bradford Exchange holds licenses and partnerships with many well-known brands, franchises, and organisations, including Disney, NRL, Holden, Elvis Presley, and more. This demonstrates its legitimacy and authorised production of branded merchandise.
   3. Official Website: The company operates an official website (bradfordexchange.com.au) where customers can browse and purchase products. Legitimate businesses typically maintain professional websites for their customers.
   4. Product Authenticity: The Bradford Exchange provides certificates of authenticity with many of its limited-edition collectables, ensuring the genuineness of the items.
   5. Customer Reviews: You can find customer reviews and ratings for The Bradford Exchange on various online platforms. While no company is without some negative reviews, The Bradford Exchange generally has a positive reputation.
   6. Return Policy: Click here to view.
   7. Customer Service: The company provides customer service and support options for inquiries, order tracking, and assistance with purchases, which is a hallmark of a legitimate business.

   At The Bradford Exchange, we are committed to delivering the best possible experience to our valued customers. As part of this commitment, we are continuously exploring opportunities to enhance our existing processes and elevate our customer service standards. Your satisfaction remains our top priority, and we are dedicated to making your experience with us even better in the future.

   In summary, The Bradford Exchange is a legitimate and well-established company known for its collectables and gifts. However, it's always a good practice to do your due diligence and make informed decisions when making purchases.