How do I check the status of a returned item?

A: Please contact us directly to check the status of your return for any item ordered via the Internet, phone or mail from The Bradford Exchange. You can contact our Client Service department at 02 9841 3311 Monday-Friday, between 9:00am and 5:00pm (EST) and one of our friendly team members will be able to assist you with this.

Orders and returns sent using our Product Return Form can take up to 2 weeks from the date your item is received from Australia Post to be removed, replaced, and refunded/credited