I have ordered a personalised item. When should I expect delivery?

Jan 23, 2019 12:36:07 PM Published in Shipping Information 1867 Views.

A: As these are made-to-order products based on the unique information you have provided us at the time of order, you should expect delivery of your order within three to four weeks from when your credit card has been debited. Shipping can sometimes take up to 8 weeks during busy time periods.

Once your order is received in our warehouse, we allow two to five business days for delivery of your personalised item by Express E-Parcel. (Please note that your credit card is always debited the instalment amount selected at time of order.)

PLEASE NOTE: We only deliver to a fixed residential address or PO Box. We are unable to deliver to unfixed addresses, such as Parcel Lockers, or other facilities that are open to compromise by fraud.